Refunds – Your booking fee is 100% refundable if canceled by heavy rain or mechanical issues. There is a 10% cancelation fee if prior to 30 days of charter. If the customer cancels less than 30 days – 30% will be retained. If canceled within 72 hours 50% is retained. There will be no refund If canceled within 24 hours or no show’s. More than 30 minutes late can be considered a no-show. All cancelations must be sent by email to qualify for a refund.

Charges – Pricing includes all taxes and port fees (except for Large Passenger Ships). The only other consideration is a gratuity for the crew.

Gratuity – is not required but greatly appreciated. The standard charter gratuity rate is between 15 – 20% of the total charter price.

Boating Considerations – For safety and keeping within maritime laws and to make sure we have the best experience:: Do not wear high heels. Better yet, take off your shoes when you board – A boat is always more fun without shoes!  /  No illegal drugs are permitted – Not even for medical use / No vaping is allowed / smoking is at the discretion of the Captain / If you plan to swim be sure to bring a towel / Do not bring additional guests without the approval of Mai Tai Charters.

If there is damage to the boat or equipment or excessive spills or trash additional charges may apply for repair(s) or cleaning and 20% of the charter price will be applied for labor and boat downtime.