Refunds – There is a 10% cancelation fee if prior to 30 days of charter. If the customer cancels less than 30 days – 30% will be retained. There will be no refund If canceled within 10 days since it will be hard to re-book that time. No show’s also will not be refunded. More than 30 minutes late with no communication can be considered a no-show. Refunds are based on the full value of the charter price. All cancelations must be sent by email.

Gratuity – is greatly appreciated. The standard charter gratuity rate is between 15 – 20% of the total charter price.

Boating Considerations – For safety and keeping within maritime laws and to make sure we have the best experience:: Do not wear high heels. Better yet, take off your shoes when you board – A boat is always more fun without shoes!  /  No drugs are permitted – Not even for medical use / No vaping is allowed / smoking or any open flame is not permitted / If you plan to swim be sure to bring a towel / Do not bring additional guests without the approval of Mai Tai Charters.

If there is damage to the boat or equipment or excessive spills or trash additional charges may apply for repair(s) or cleaning and 20% of the charter price will be applied for labor and boat downtime.

Weather – Cabo San Lucas has some of the most desirable weather on the planet. We are all about your experience; cold and wet on a boat is not a good experience. Should we have heavy rain we give you the option to reschedule or cancel with a 90% refund to cover credit card processing and admin costs.